Online Banking Domain Name Change Coming Soon

The domain name for Online Access Home Banking and the Mobile App is changing on Thursday, April 16. Please click here for important information and the steps you can take now to prepare for the change.

With Online Access you can access all of your EECU accounts from the comfort and privacy of your home or office. It's like having an EECU branch right inside your computer! You can view your account balances, transfer money, make loan payments, pay bills, view transactions and check images, get account updates via email, receive your monthly statement online, and so much more.

Our Online Access and Bill Pay Setup Guide has step-by-step instructions for your first-time login and an overview of the Accounts, Transfers, and Bill Pay screens.

• Bill Pay - Instead of figuring out when to send your payment so it gets there on time, now you can simply enter the due date - and Bill Pay will figure out the rest!
• e-Bills - receive your bills electronically and view and pay them online
• Money Management – a powerful budgeting tool to manage all of your accounts
• Mobile Banking – view your accounts from your mobile device
• Card Control – temporarily turn your card on/off, set spend limits, and more
• Secure Chat / Secure Message – chat with a credit union representative or send us a secure message
  • Login to Mobile Banking, tap More, and then select Chat Now or Secure Message
  • Login to Online Banking, click the Chat icon at the bottom right or click the Support link
• New Accounts & Loans – apply for a loan, request a new Share Certificate, or open a second account.
• Update Contact Information– update your mailing address, phone number, and email address
• Delete User Profile - Google and Apple require all mobile banking applications to provide a method for users to delete their online banking/mobile banking user profiles.

To apply for Online Access, just complete the Online Access application.

Online Bill Pay

The USPS is experiencing continuing delays in delivering the mail, and so online bill payments sent by check may arrive after the payment is due. Because of the U.S. Mail delay, consider selecting an earlier "Deliver By" date for your online bill payments sent by check to help reduce the chance of the payments arriving late.

Save a stamp - enroll in FREE Online Bill Pay and pay your bills online. You can schedule one-time or recurring payments to virtually any individual or company*, and the money will automatically be deducted from your Checking Account. No worries, no hassles - Bill Pay saves you time and money.

Bill Pay with eBills offers you not only the ability to pay all of your bills from one simple-to-use site, but also provides you with the convenience of receiving, viewing and managing your bills at the same online location. Here are just some of the features of EECU's Online Bill Pay:

• Pay one or all of your bills online and save money on stamps, checks, and envelopes
• Save valuable time by accessing Online Bill Pay when it’s convenient for you
• Arrange email alerts for bill arrivals, due dates, and upcoming payments
• Schedule automatic recurring payment rules for each payee
• Easily access your transaction history and pending payments anytime you want
• And much more!

To use Online Bill Pay, you must have Online Access Home Banking and a Checking Account with overdraft protection. It's easy to enroll in this convenient and secure service. Just select the Bill Payment tab in Online Access, agree to the disclosure, and complete the enrollment form to get started. 

How to Add Your Costco Anywhere Citi Card to Bill Pay

To add your Costco Anywhere card to Bill Pay, enter Costco Anywhere in the Need to Pay Someone New field.  You will not be required to enter an address because it is already on file.  Enter your 16-digit credit card number and follow the on-screen prompts.

View our Bill Pay Disclosure

*Se desaconseja el pago de facturas online a organismos gubernamentales, pero puede programarse bajo tu propia responsabilidad, incluyendo: pagos en el DMV, pagos ordenados por impuestos, manutención infantil, servicios públicos, préstamos estudiantiles, etc. Los pagos a beneficiarios fuera de Estados Unidos y sus territorios están prohibidos a través del Servicio. Por favor, consulte más información en Beneficiarios Prohibidos y Pagos Excepcionales que se detallan en la Declaración de Pago de Facturas.

eStatements

Would you like to be able to view up to two years of your statements online - anytime? ¡Puedes hacerlo, con eStatements! No solo tendrás acceso a tus extractos el 7/24, sino que también recibirás tu extracto mensual antes que por correo. Nuestro servicio de eStatements es la forma RÁPIDA y SEGURA de ver tu extracto... y lo mejor de todo, ¡es GRATIS!

When you sign up for Online Banking your account will automatically receive electronic statements. 

eStatement Benefits:

• Easy to read - looks just like your paper statement
• Convenient - access your statement 24-hours-a-day, seven days a week
• Secure - accessible through our secure online banking application
• Fast - available sooner than a paper statement
• Reliable - 24 months of archived statements in one convenient place
• Efficient - we'll send you an e-mail when your statement is available
• Environmentally friendly and cost effective - your eStatement replaces your paper statement, so there's no duplication or waste

To view your statements as PDFs, you should have a program such as Adobe Reader on your computer. Adobe Reader can be downloaded free at get.adobe.com/reader. Make sure that the program is designed to work with your computer operating system and click the "Download" button.

Estados de cuenta electrónicos de Visa

Enroll in Visa eStatements and you'll receive your statement online sooner than your paper statement. Enrolling is easy:

• Login to Online Banking 
• Click on your credit card from the main Accounts screen
  • Si tienes más de una tarjeta, tendrás que completar una inscripción separada para cada una
• Select e-Statements in the Account Info menu
• Introduce tu dirección de correo electrónico y haz clic en Continuar
• Revisa el Acuerdo de Registro de Extracto electrónico y haz clic en Sí para completar tu inscripción

You will receive an email when your statement is available to view within Online Banking. Para ver tu Visa extracto electrónico, selecciona tu tarjeta de crédito en la pantalla principal de Cuentas y luego selecciona extractos electrónicos en el menú de Información de la Cuenta. If at any time you want to resume paper statements, simply select eStatements from the Account Info menu, then select Resume Paper Statements.

Si tienes más de una tarjeta de crédito EECU, simplemente haz clic en una tarjeta desde la pantalla principal de Cuentas para ver información detallada.

Money Management

Money Management is a personal financial management solution available in Online and Mobile Banking that will help you better understand and manage your finances. With Money Management, you can:

• Categorize your spending
• View your spending in pie charts or bubble budgets
• See all your accounts in one place (EECU and external accounts]
• Receive text and email alerts
• Create and manage savings, debt payoff, and retirement goals
• View spending trends

Try Money Management today!

View Money Management FAQs

Eliminación del perfil de usuario de Online Access Home Banking/Mobile App

Google y Apple exigen que todas las aplicaciones de banca móvil ofrezcan un método para que los usuarios eliminen sus perfiles de banca en línea o banca móvil. Este requisito proporcionará a los usuarios transparencia y control sobre la privacidad y seguridad de sus datos.

Si desea eliminar su perfil de usuario de Online Access Home Banking o la Mobile App de EECU, llame a nuestro Centro de Atención para Miembros al 1-800-538-3328 y solicite la eliminación de su perfil de usuario de Online Access Home Banking/Mobile App.

Cuando se elimine su perfil de usuario, se borrarán todos los datos asociados almacenados en nuestros sistemas de banca en línea y móvil. Su cuenta de EECU permanecerá abierta y todo el historial de transacciones se mantendrá en nuestros sistemas, pero ya no podrá acceder a la información de su cuenta a través de Online Access Home Banking o la Mobile App.